FAQs

Frequently Asked Questions at Wineport Lodge

We have tried to cover the most common guest questions below. In case you cannot find the answer to your query below, please contact us directly at reception either via telephone +353 90 64 39010 E: lodge@wineport.ie and we will be happy to help!

Q: Where exactly is Wineport Lodge?

A: Wineport Lodge four star hotel in Westmeath is situated in portaneena between the villages of Ballykeeran and Glasson on the lakeshore (low) road. For directions to Wineport Lodge please see our directions page here. 

 

Q: How close is Wineport Lodge to attractions?

A:

Athlone town centre - 10 minutes drive

Glasson Village – 5 minutes cycle or 2 minutes drive

 Glasson Golf Club - 7 minutes drive

 Athlone Castle – 15 minutes drive

 Clonmacnoise – 30 minutes drive

 Lough Boora Parkland – 25 minutes drive

 

Q: What is there to do around the hotel?

A: Take a look at our Things To Do pages.

 

Q: Does the hotel have a car park and is it included in the rate?

A: All our guests can avail of free parking onsite.

 

Q: What is the hotel doing to ensure health and safety of guests and staff post Covid-19?

A: Read our Operations Policy for post Covid-19 here for peace of mind ahead of your stay.

 

Q: What does our "no show" policy entail?

A: If you do not show on the day of your booking, you will be charged the full amount for your reserved accommodation.

If you have booked our "advanced purchase" or "stay and save" rates, you will incur a 100% penalty charge for the entire duration of your stay.

Our cancellation policy can be viewed here.

 

Q: What time is check out?

A: Check-out is 12 noon.

 

Q: Is it possible to get a late check out?

A: Late check-out is subject to availability.  When making a reservation on www.wineport.ie it is possible to book a late check-out, if available, at a cost of €50.

 

Q: What time is check in?

A: Check-in is officially from 16:00. Early check-in from 2 pm is subject to room availability. When making a reservation on www.wineport.ie you can select early check in at a cost of €50. 

 

Q: What is the hotel’s credit card policy?

A: We require a credit card to make and secure a booking. We accept Visa, MasterCard and Amex credit cards.

 

Q: Can I arrange for amenities or gifts to be placed in the room? What do you offer?

A: Yes, we offer a variety of welcome amenities that can be placed in a guest’s bedroom. For example, we can arrange for wine, flowers or chocolates to be placed in a guest bedroom. Please contact us in advance of your stay to arrange this.

 

Q: Do you have family rooms?

A: We have family rooms, comprising of a double bed & 2 single beds or double bed & double pull out sofa bed. To guarantee availability of a suitable room please contact us on 0906439010 and we’d be happy to help.

 

Q: Do you have cots for children?

A: We can offer to include one baby cot into most of our room types, free of charge.

 

Q: Do you have wheelchair accessible rooms?

A: We have 1 wheelchair accessible room.

 

Q: Does the hotel provide international adaptors?

A: There are standard Ireland/UK plug sockets in all of our bedrooms. Adapters for United States and European plugs are available from our reception desk for a small deposit.

 

Q: When booking online, how can I be sure that I will have a room reservation?

A: If you book a room through our website, you will be sent an automated confirmation number followed by a reservation number from the hotel directly. This will be sent to the email address you provide in your booking form.

 

Q: Do you offer hairdryers in your guestrooms?

A: Yes, all of our bedrooms are equipped with a hairdryer for your complimentary use.

 

Q: Do you provide coffee makers in your guestrooms?

A: Yes, all of our bedrooms are equipped with bottled water and a kettle and tea/coffee for your complimentary use.

 

Q: Do you provide irons and ironing boards for use during my stay?

A: Yes, irons and an ironing boards are available in every bedroom.

 

Q: Is the hotel air-conditioned?

A: Yes, each room has an air conditioning / heating unit.

 

Q: Do your rooms include VAT?

A: Yes, our room rates quoted include VAT.

 

Q: Do you have connecting rooms?

A: No, we do not have interconnecting bedrooms.

 

Q: Can children share my room?

A: Children are welcome to stay in our family rooms or we can add cots to our double rooms as required. To request a family room or with more specific accommodation requests please contact us on 0906439010 and we’d be happy to assist.

 

Q: Do you offer Breakfast in bed?

A: Yes, we can offer complimentary breakfast in bed, there is a door hanger in each guest bedroom with information on the breakfast menu and costs for this service. To use, please complete the door hanger details and hang it on the outside of the guest bedroom when you retire for the evening.

 

Q: Is Internet access available?

A: Yes, our guests have complimentary access to Wineport Lodge’s high-speed Wi-Fi.

 

Q: What is the cancellation policy?

A: Our Flexible Rates have a cancellation policy of notice by 14:00 GMT 72 hours prior to the arrival date booked. Our Advanced Purchase rates are payable at the time of booking and each reservation is non-transferable and non-refundable.  Our cancellation policy can be viewed here.

 

Q: What time is breakfast served?

A: Breakfast is served each morning in the restaurant from 7:30am to 10:30am.

 

Q: Does Wineport Lodge have upcoming offers available?

A: Yes. Please check out our SPECIAL OFFERS page or please SIGN UP to receive our newsletters that include exclusive offers not available to the public.

 

Q: Does Wineport Lodge have a restaurant?

A: We have a number of dining options at Wineport Lodge, Lunch is served in our Grapvine Lounge from 12.30pm daily. Afternoon Tea is served from 1:00pm to 3.30pm daily and must be booked in advance. Dinner is served in The Restaurant from 5:30pm. View our MENUS.